.help-hero {
  position: relative;
  max-width: 100%;
  overflow-x: clip;
  padding-top: 72px;
  padding-bottom: 80px;
  background:
    radial-gradient(circle at top right, var(--color-accent-glow), transparent 48%),
    var(--gradient-grid),
    var(--gradient-hero);
}

.help-hero-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.15fr) minmax(320px, 0.85fr);
  gap: 64px;
  align-items: end;
}

.help-hero-copy {
  min-width: 0;
}

.help-hero-copy h1 {
  max-width: 760px;
  margin-bottom: 24px;
}

.help-hero-lede {
  max-width: 700px;
  margin-bottom: 30px;
  color: var(--color-text-muted);
  font-size: 18px;
}

.help-hero-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
}

.help-fact-grid {
  display: grid;
  min-width: 0;
  gap: 10px;
  padding: 10px;
  border-radius: var(--radius-lg);
  background: var(--color-panel-recessed);
  box-shadow:
    var(--shadow-tint),
    inset 0 0 0 1px var(--color-white-soft);
}

.help-fact {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 18px;
  align-items: center;
  min-height: 76px;
  padding: 16px 18px;
  overflow: hidden;
  border-radius: var(--radius);
  background: var(--color-panel);
}

.help-fact::before {
  position: absolute;
  top: 0;
  bottom: 0;
  left: 0;
  width: 4px;
  background: var(--gradient-metal);
  content: "";
}

.help-fact strong {
  font-family: var(--font-display);
  font-size: 22px;
  letter-spacing: -0.02em;
}

.help-fact span {
  color: var(--color-text-muted);
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.1em;
  text-transform: uppercase;
}

.help-main {
  padding-top: 72px;
  padding-bottom: 104px;
}

.help-document {
  display: grid;
  min-width: 0;
  gap: 48px;
}

.help-category {
  min-width: 0;
  padding: 38px;
  border-radius: var(--radius-lg);
  background: var(--color-panel);
  box-shadow:
    var(--shadow-tint),
    inset 0 0 0 1px var(--color-glass-strong);
}

.help-category-header {
  display: grid;
  grid-template-columns: minmax(220px, 0.7fr) minmax(0, 1.3fr);
  gap: 8px 48px;
  align-items: end;
  padding-bottom: 28px;
  border-bottom: 1px solid var(--color-border);
}

.help-category-header h2 {
  grid-column: 1;
  margin-bottom: 0;
  font-size: clamp(30px, 3vw, 44px);
}

.help-category-header > p:last-child {
  grid-column: 2;
  grid-row: 1 / span 2;
  margin-bottom: 0;
  color: var(--color-text-muted);
}

.help-category-code {
  margin-bottom: 0;
  color: var(--color-accent-dark);
  font-family: var(--font-mono);
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.13em;
  text-transform: uppercase;
}

.help-category .faq-list {
  margin-top: 24px;
}

.help-category .faq-item {
  background: var(--color-hero-top);
  box-shadow: inset 0 0 0 1px var(--color-white-soft);
}

.help-category .faq-item[open] {
  background: var(--color-panel-recessed);
}

.help-category .faq-answer {
  max-width: var(--reading-max);
  line-height: 1.8;
}

.help-related {
  display: flex;
  flex-wrap: wrap;
  gap: 10px;
  margin-top: 26px;
}

.help-ticket-panel {
  position: relative;
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 40px;
  align-items: center;
  padding: 38px;
  overflow-x: clip;
  border-radius: var(--radius-lg);
  background: var(--color-text);
  box-shadow: var(--shadow-ink);
  color: var(--color-panel);
}

.help-ticket-panel::before {
  position: absolute;
  top: 0;
  right: 38px;
  left: 38px;
  height: 4px;
  background: var(--gradient-metal);
  content: "";
}

.help-ticket-panel h2 {
  margin: 10px 0 12px;
  color: var(--color-panel);
  font-size: clamp(28px, 3vw, 42px);
}

.help-ticket-panel p {
  max-width: 760px;
  color: var(--color-terminal-text);
}

.help-ticket-panel .help-category-code {
  color: var(--color-accent);
}

.help-ticket-panel .btn {
  background: var(--color-accent);
  color: var(--color-text);
}

@media (max-width: 920px) {
  .help-hero-grid {
    grid-template-columns: minmax(0, 1fr);
    gap: 44px;
  }

  .help-fact-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .help-fact {
    grid-template-columns: minmax(0, 1fr);
    align-content: center;
  }

  .help-category-header {
    grid-template-columns: minmax(0, 1fr);
    gap: 8px;
  }

  .help-category-header h2,
  .help-category-header > p:last-child {
    grid-column: 1;
    grid-row: auto;
  }
}

@media (max-width: 700px) {
  .help-hero {
    padding-top: 48px;
    padding-bottom: 56px;
  }

  .help-hero-lede {
    font-size: 16px;
  }

  .help-fact-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .help-fact {
    grid-template-columns: minmax(0, 1fr) auto;
  }

  .help-main {
    padding-top: 48px;
    padding-bottom: 72px;
  }

  .help-document {
    gap: 32px;
  }

  .help-category {
    padding: 26px 18px;
  }

  .help-ticket-panel {
    grid-template-columns: minmax(0, 1fr);
    gap: 24px;
    padding: 30px 22px;
  }

  .help-ticket-panel .btn {
    width: 100%;
  }
}

@media (max-width: 420px) {
  .help-hero-actions {
    align-items: stretch;
  }

  .help-hero-actions .btn {
    width: 100%;
  }

  .help-fact {
    grid-template-columns: minmax(0, 1fr);
  }

  .help-related {
    align-items: stretch;
    flex-direction: column;
  }

  .help-related .btn {
    width: 100%;
  }
}